Positive manufacturing upturn in the wake of COVID-19?

22 September 2020

New findings from the InfinityQS 2020 Global Client Survey show that there are green shoots of recovery emerging within the manufacturing sector.

The results show a positive upturn in the industry, with nearly 74% of respondents reporting that they are optimistic toward the future. These manufacturers are adapting and rebounding in the wake of the pandemic, adopting new technologies and processes for managing production and controlling quality, including 75% who noted more of their workers are now working remotely. 

To enable this remote working and to build greater flexibility and resiliency into their processes, manufacturers are rapidly adopting technologies, such as cloud computing. Additional results from InfinityQS indicate that an acceleration in digital transformation initiatives is happening.

Commenting on the survey results, Jason Chester, director of Global Channel Programs at InfinityQS, said: “As we have seen over the last four months, the impact of coronavirus has been a massive wake-up call for all industries and manufacturing is no exception, particularly as a sector still heavily dependent on manual processes and legacy technologies.

“Manufacturers are rapidly moving away from outdated pen-and-paper processes in favour of cloud-based Software-as-a-Service (SaaS) solutions, enabling plant staff to efficiently monitor and optimise their production processes in real-time from anywhere. This is in stark contrast to our traditional notion of manufacturing, which is centred around being onsite, on the shop floor, or in close proximity to physical production processes. The research also shows the sheer urgency of those transformation projects over the last three months, evident in the very significant increase in our professional billing hours to support those initiatives.” 

Jason explained: “As some plants restart and others adapt to a new normal, we are seeing a sharp rise in the expansion of digital capabilities so they can improve agility, productivity, efficiency, and ensure the safety and quality of their products, as well as have access to process data while away from the shop floor to ensure social distancing, or when working from home. 


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