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Diamond processing industry goes digital

08 November 2019

Coborn and relayr are to equip diamond grinding machines with digital technology to guarantee performance, increase productivity and provide predictive maintenance.

Romford based Coborn Engineering Company Limited, a global provider of engineered solutions for the diamond industry, and Berlin located relayr, a specialist for industrial solutions in the field of Internet of Things (IoT), have formed a strategic alliance. The purpose of this long-term partnership is to develop Coborn’s diamond grinding machines into smart equipment by installing digital services in their products.

Thanks to anomaly detection through relayr’s AI-based analytics, data collected from Coborn’s machines will allow them to determine and resolve failures in advance. Delivering pre-emptive service to each diamond customer will enable Coborn to offer machines with guaranteed performance and availability targets. Each machine will also come with an insurance policy to support these guarantees. 

As an additional feature, Coborn will be offering a pay per use business model for its equipment, also known as an Equipment as a Service (EaaS) model. EaaS is an innovative business model in which Coborn‘s diamond grinding machines are not sold but made available for a usage fee. Coborn will remain responsible for maintenance, service, repairs and spare parts. This model makes Coborn's products easier to finance for companies in the diamond industry, especially in emerging markets. 

Partnering with relayr will enable Coborn to deliver business solutions to their customers through a unique blend of technology, finance, and insurance offerings. This unrivaled approach will provide a distinct level of tailored customer support and services whilst guaranteeing the uptime of Coborn’s Intelligent Machines. In turn, Coborn customers will be able to increase their productivity and receive exactly the services they need.

For Coborn, cooperation with relayr is decisive for the further expansion of the company: ">"Coborn is the only global company that is totally focused on grinding and polishing all types of diamonds. Our company is a vital part of the diamond industries value chain. The partnership with relayr is a unique opportunity to provide engineered solutions, both technical and commercial, to support the continued growth of the industry by predictive maintenance, controlled machine downtime and ultimately, process optimisation. It will enable our customers to realise the full potential value from our machines," explains Steve Westlake, Managing Director at Coborn.

"OPEX Revenue models like EaaS are fundamental to the successful digitisation of any industry. We are proud to help Coborn grow through our intelligent technology, supply expertise, insurance products, and financing options. Our goal is to be a strategic partner to Coborn and ensure their success across the board and ensure that we bring the power of relayr’s technology, and coupled with the financial tools and strength of Munich Re Group, for Coborn and their customers. Coborn are set out to disrupt their market, and as relayr we will be by their side to help." adds Josef Brunner, CEO of relayr.

Digital transformation is one of the greatest opportunities for the global diamond industry. Digital technologies, especially the Internet of Things, will affect not only diamond processing but all parts of the value chain of the diamond industry and will have a huge impact on increasing efficiency and productivity. The partnership between Coborn and relayr will make a significant contribution to further advancing this development.

About relayr
Relayr is the Industrial Internet of Things (IIoT) powerhouse delivering the most complete solution for risk-free digital transformations.

We unleash data insights from existing equipment, machines and production lines to improve our customers’ business outcomes. We enable industrial companies to shift from CAPEX to OPEX-based offerings to their respective markets, providing a unique combination of first class IIoT technology and its delivery with powerful financial and insurance offerings — all from a single source trusted by hundreds of companies worldwide.

With relayr, manufacturers, operators, and service companies for industrial equipment are empowered to implement fully interoperable IIoT solutions guaranteed to achieve their target business outcomes.

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