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Remote access to weighing and inspection equipment

14 October 2018

The miRemote service tool enables remote access to Minebea Intec industrial weighing and inspection solutions via an App. This allows Minebea Intec service technicians to analyse issues or problems in real time and to provide support via a live-chat function.

The miRemote service tool aims to bridges the gap between preventive service measures and corrective repair. “The miRemote service tool is based on Augmented Reality technology developed by XMReality,” explained Michael Tappe, global service product manager at Minebea Intec. 

There are a variety of potential applications for miRemote that are tailored to the needs of Minebea Intec customers. Whether correcting operation techniques, analysing errors or quickly identifying the right spare part, all functions are intended to help customers to reduce downtimes.

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